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Chilling - Case study hero desktop (1)

Chilling: building a booking system for a tour operator in two months

How we defined and described business processes, translated them into UX/UI design, and built a working booking system in Ruby on Rails?

Summary:

  • Client

    Chilling

    Country

    Poland

  • Project scope and technology

    Web Development, UX/UI Design, Ruby on Rails Development

    Industry

    Travel, Marketplace

  • Team Composition

    1 UX/UI Designer, 2 Front-end developers, 1 Project Manager

    Work duration

    2 months

Chilling is a summer trip provider that organizes various trips to Croatia and Montenegro which includes activities such as yachting, wakeboarding, kitesurfing, and windsurfing or yoga. Every trip organized by Chilling is full of additional attractions, such as music concerts, parties, and various workshops.

Challenge:

Chilling is a sister brand of SnowShow, one of the biggest Polish winter tour operators. They provide tours to the hottest locations in Europe.

In order to scale their business, they decided to start organizing tours during the summer. 

To start their new branch, they needed a booking system for these trips.

Process:

We already worked with this Client and knew their business processes. To optimize the work, we started with wireframes to see how much Chilling's booking system will differ from SnowShow's.

After that, we knew we had to separate Chilling's CMS but we were able to use SnowsShows's CRM and recommendation system with only a few adjustments to address Chilling's business requirements.

From a technological standpoint, we decided to go with Ruby on Rails. This allowed us to build the product quickly and set it for scaling. 

Outcome:

In just two months our Ruby on Rails developers delivered a cutting-edge booking system that allowed our Chilling to earn money on summer trips from day one.

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